On-Demand IT Support Nationwide | Smart Hands | Techmate
Managing distributed offices without on-site IT?
On-Demand IT Support. Wherever You Operate.
Techmate provides certified IT pros across 450+ cities. One trusted partner to execute smart-hands tasks & corporate operations anywhere your team needs help.
We Provide Enterprise-Grade IT Field Services. On-Site, On-Demand, Wherever You Operate.
Why Companies Choose Techmate as Their Trusted On-Site IT Service Partner
| ### Services Global Onsite Coverage |
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| Dedicated Account Managers | ||||
| Technician Management & Work Guarantee | ||||
| Nationwide Unified Pricing w/o Surge and Travel Costs | ||||
| Onsite Executive Support | ||||
| Dedicated Routine Technicians |
Extend Your IT Team Instantly With On-Demand Field Support for Distributed Offices
Techmate is better, more cost-effective, and yields higher quality talent than traditional solutions for your changing workforce.
For IT Managers
Our technology matches each job with the most qualified technician based on time, location and exact skill sets needed for the job. Our platform empowers your remote employees to easily submit requests for onsite routine maintenance, urgent issues, or scheduled projects.
For IT Departments
Our dashboard gives managers full insight and control over all their IT environments. Easily manage employee requests, as well as track spend, location information, and previous work across your entire organization. Organize valuable data (i.e. most common issues, IT expense by location, issues by user role) to help you make better business decisions.
Our Superior Network
Nationwide
We draw from a network of 7000+ highly-vetted specialists across the United States, Canada, England, and parts of the EU.
Highly-Vetted
Each technician goes through an intensive 4-step vetting process. Only the top 5% of applicants are accepted.
Expertise
Our technicians are certified experts with 5-10 years of IT experience in business and corporate environments.
Customer Satisfaction
Our technicians have a 97% IT resolution rate and maintain at least a 4.7/5 star customer satisfaction score.
We Focus on 6 Core Capabilities
Desktop
In-Person Desktop Support
Onboarding/Offboarding](/content/services/desktop-support/index.html)
Hardware
Resolve Hardware Issues
Swap Outs
Upgrades](/content/services/hardware/index.html)
Network
Connectivity Issues
Setup & Configuration Sensors
Rack & Stack](/content/services/it-network-services/index.html)
Audio/Visual
Setup
Troubleshooting
Polycom/Creston
Zoom/Teams/WebEx](/content/services/audio-and-visual-it-support/index.html)
Projects/ Recurring Work
Desktop Reimaging
Infrastructure Refresh
Routine Site Visits](/content/services/it-projects-recurring-it-work/index.html)
Staff Augmentation
Temporary or
Longer Term Coverage](/content/services/it-staff-augmentation-services/index.html)
Always On-Site, Always On-Call – Tech Support Without Borders.
Techmate provides on-demand, boots-on-the-ground IT support across 450+ cities global cities, with the ability to secure technicians in new locations for clients scheduling recurring site visits.
What Our Clients Say
Free 30-Minute IT Support Audit
Unlock Smarter IT Solutions
Connect with a Techmate IT expert to assess your IT and uncover opportunities to improve.
During your audit, we’ll:
- Learn how you currently manage IT support across your locations and teams
- Pinpoint common gaps, delays, or frustrations that slow your business down
- Share practical recommendations to improve speed, reliability, and scalability—without adding more in-house resources
Talk with a Techmate IT expert to uncover gaps and improve your IT.
On-Demand IT + Remote Hands
Save time and cut IT costs with better support. Request info or book a time to connect.